Seoul’s Incheon International Airport has been named the world’s best in the annual World Airport Awards.
Incheon beat out last year’s winner, Hong Kong International, which fell to second place. Singapore’s Changi came third.
Australia’s airports were nowhere to be seen in the top rankings, with Auckland named the best airport in the Australasia/Pacific region, coming in at number 10 over all. Brisbane and Melbourne were named the second and third best airports in the region.
Asian airports dominated the awards, with seven of the nine service awards going to airports from the region.
Skytrax CEO Edward Plaisted congratulated Incheon on winning the award, which is based on surveys conducted with 8.6 million air passengers, covering more than 190 airports worldwide.
“Incheon is an airport that has been in the global top five ranking for the World Airport Awards during the past five to six years, and it is a great achievement for them to secure this premier mark of customer satisfaction.”
The survey evaluates traveller experiences across 39 different airport service and product factors – from check-in, arrivals, transfer through to departure at the gate.
WORLD’S TOP 10 AIRPORTS
- Incheon International Airport
- Hong Kong International Airport
- Singapore Changi
- Kuala Lumpur
- Centrair Nagoya
BEST BY REGION
- MIDDLE EAST
- NORTH AMERICA
- SOUTH AMERICA
- CENTRAL AMERICA
BEST IN CATEGORY
- BEST DUTY FREE SHOPPING
- EASIEST INTERNATIONAL TRANSIT AIRPORT
- BEST AIRPORT DINING
- BEST SECURITY PROCESSING
- CLEANEST AIRPORT WASHROOMS
- BEST TERMINAL CLEANLINESS
- BEST BAGGAGE DELIVERY
- BEST LEISURE AMENITIES
- BEST IMMIGRATION SERVICE